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Improving authorised officer safety: awareness, de-escalation, tactics

April 18 @ 9:00 am - 4:00 pm
A one-day workshop empowering local government employees to handle aggression and prevent violence through interactive, real-life training.

VMBSG In-Person Training Workshop

A VMBSG workshop presented by RYT Business Solutions, this program has been designed to empower front-line personnel in handling confrontational and aggressive situations whilst proactively preventing occupational violence. The program is characterised by its interactivity, hands-on applicability and a deep appreciation for the real-life experiences of participants.


  • Operational planning
  • Conversation management and conflict de-escalation

What past participants say

“All speakers were wonderful, engaging, informative and very well spoken.”

“Speakers were fantastic! Very experienced, committed to teaching and knowledge sharing.”

“This workshop provided me with critical information to ensure my own safety. I wish I had been taught these skills when I first started.”

Primary program facilitator, Stuart Bateson, brings a wealth of experience to the RYT team. With 34 years of law enforcement expertise, including major crime investigation, front line policing and extensive experience in producing and giving evidence in court, the recently retired Victoria Police Commander is ideally placed to deliver this program.

Additional workshops

Local councils wishing to host a workshop on these topics are invited to contact VMBSG to discuss:

  1. Evidence gathering, investigative interviewing and brief preparation
  2. Improving authorised officer safety through situational awareness, conflict de-escalation and operational tactics

Hume Global Learning Centre – Craigieburn

75-95 Central Park Avenue
Craigieburn, VIC 3064 Australia